ERN 10

Thank you for choosing IKASHI INDIA. We strive to ensure your satisfaction with every purchase. Due to the nature of our products, we do not offer returns. However, if you encounter any issues with your order, please contact our customer service team within 14 days of receiving your item(s) to discuss potential solutions. In the event of a damaged or defective product, we will gladly provide a replacement or issue a store credit upon verification. Please note that any refunds or exchanges are subject to approval on a case-by-case basis. We appreciate your understanding and cooperation. Our team is committed to resolving any concerns promptly and to your satisfaction. Your support means everything to us, and we look forward to serving you again soon.

We offer shipping within India via standard and expedited methods. Standard shipping typically takes 5-7 Business Days to arrive, while expedited shipping delivers within 3-5 Business Days. Shipping costs are calculated at checkout based on value of your order. We aim to process orders at the same day, excluding weekends and holidays. Please ensure accurate shipping information to avoid delays. We are not responsible for any customs fees or import taxes incurred during international shipping. Once your order ships, you will receive a tracking number via email to monitor delivery progress. For any inquiries or assistance regarding shipping, please contact our customer service team. Thank you for choosing Ikashi India.